Refund Policy

Firstly, please note the following in regard to our Refund Policy:

1. We are not providing you with betting/gambling tips or any similar such advice; we are simply providing you with soccer data-and-information Services only. What you do with the data/information we post on this website is therefore strictly down to you alone, and not our responsibility in any way whatsoever.
2. Specifically, if you elect to place bets based purely on the predictions found on our websites (which we do not in any way advise), any and all losses sustained by you shall strictly be deemed to be to your own account, and we shall not be held responsible in any way.
3. By subscribing to our services, you shall be deemed to have fully understood and agreed to the above disclaimers.
4. In order to give newcomers to this website and our Soccer-Predictions.com website the required level of confidence in the usefulness of our data-and-information Services, access to the backup data for all past weeks' predictions - across many previous seasons as well as up to date in the current season - is available to all users/visitors free-of-charge, even though they may not be Subscribing Members.
5. Refund requests based on the fact that our Program's predictions did not result in the outcome predicted shall therefore be deemed to be non-valid grounds for claiming a refund or for making any other claims whatsoever against us.
6. All payments for our Services are due on a one-time payment basis in advance. In compliance with the UK’s “Office of Fair Trading Distance Selling Regulations”, if at any time within 14 days of paying your subscription you decide that you wish to cancel, then we undertake to refund you in full following your request to us to do so.
7. Any request to cancel your subscription must be emailed to admin@soccer-predictions.com, and must clearly notify us of:
   1. your decision to cancel your subscription (sent from the email address you registered with us for signup purposes),
   2. your subscription payment details (such as payment date, reference number, etc.), and
   3. your User Name.
8. Should we fail to provide Services to you for any given week where suitable matches for selection were being played (whether such failure was due to server failure or any other reason whatsoever), then for each such full week of unprovided Services we will automatically add on an extra week of Services to your account (and which you can check by reference to your “My Account” details).
9. In the very unlikely event that we fail to provide the Services for a period longer than 4 weeks due to our fault/inaction and you then notify us that you require a refund stating that reason, we will then issue a full refund to you for all weeks beyond the last week of us providing Services. However, please note that failure of your Internet Service Provider that results in you not being able to access our websites shall be deemed to be not our responsibility and not adequate grounds for requesting such full refund from us and you shall not therefore be due such full refund.
10. Where you wish to cancel any weekly Services after the above mentioned 14-day grace period has expired, then we shall refund you based on the number of unused weeks in your account, less a 25% administration fee (i.e. you will receive only 75% of the gross amount of the refund otherwise due to you).
11. For the purposes of deciding the gross amount of refund due, a new week of Services shall be deemed to commence on Monday, after midnight GMT on the immediately preceding Sunday.